List of countries we ship to:

Austria - DPD Courier - 2-5 days

Belgium - DPD Courier - 2-5 days  

Brazil - Correios - 10-14 days

Croatia - DPD Courier - 2-5 days 

Czech Republic - DPD Courier - 2-5 days 

Denmark - DPD Courier - 2-5 days 

Finland - DPD Courier - 2-5 days 

France - DPD Courier - 2-5 days 

Germany - DPD Courier - 2-3 days 

Greece - DPD Courier - 2-5 days 

Italy - UPS Courier - 2-5 days 

Mexico - Correos de Mexico - 10-14 days

Monaco - DPD Courier - 2-5 days 

Netherlands - DPD Courier - 2-5 days

Norway - Postal Service - 8-12 days  

Poland - DPD Courier - 1-25 days 

Portugal - DPD Courier - 2-5 days 

Slovakia - DPD Courier - 2-5 days 

Slovenia - DPD Courier - 2-5 days 

Spain - DPD Courier - 2-5 days 

Sweden - DPD Courier - 2-5 days 

Switzerland - Postal Service - 9-12 days  

United Kingdom - DPD Courier - 2-5 days 

USA - USPS - 10-14 days  

 

Free standard shipping on all orders!


Please note that these time are only exemplary and they can change depending on the circumstances that we cannot foresee. We cannot take responsibility for custom clearance delays or user error.
 
SHIPPING INFO

We ship all over the world and deliver the goods in 2-14 working days depending on your country and delivery method. Our orders are delivered `Monday to Friday between 9am and 5pm. Express delivery is available in European Union if you need something right away or if you are really bad at waiting!

All of our products are shipped from warehouse located in European Union.

Here's the name and address of it:

CLOUDPACK (BITTERSWEET)
KWIATKOWSKIEGO 24
55-011 SIECHNICE
POLAND

EUROPEAN UNION


DUTIES & TAXES

All the taxes are fully paid by us no matter where you live, so you don’t have to worry about it.

If you live inside European union, import duties will not be applied to your order.

If you live outside of European Union, import duties will be applied according to your country’s laws and custom fees. We are actively working on making these import duties obsolete.

ORDER TRACKING

After placing an order, you will receive an e-mail with order details and after we send it, another e-mail with shipment tracking. If you will have any problems with your order, please contact us at contact@bittersweetparis.com or on LiveChat.

ORDER CANCELLING

Because we usually ship on the same day, you have to contact us in the first two hours after order to cancel. 

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